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Hicare Remote Patient Monitoring is a system to remotely keep track of patients' health conditions between doctor’s visits by advanced Hicare RPM technology. All Hicare smart devices are free to Medicare patients and monitor their vitals for hypertension, diabetes, cancer, asthma, COPD (Chronic Obstructive Pulmonary Disease), CHF (Congestive Heart Failure), and post-discharge care. Hicare provides patients with all the tools to successfully enroll in Hicare Remote Patient Monitoring including free FDA-approved devices, customer setup, training and support, and a state of the art of RPM platform.
Your Care Team will be monitoring your data periodically. Your data is saved in a secured, HIPAA-compliant health cloud hosted in the USA.
Your data is sent to your Care Team to verify how your health condition is progressing. Your Care Team will also receive alerts as soon as your vitals stray from predetermined ranges set by your physician and will contact you to adjust and intervene as required.
Talk to your physician today to learn more and enroll in the program. A Hicare staff member will set you up on the program, help you download the App, and walk you through the entire process of taking your vitals.
You can opt-out of the program at any time after the initial mutual agreement and/or per the doctor's prescription. However, you will lose the benefits of the program such as easy management of your health condition and access to your care team. If you’re unhappy with your program, talk to your Care Team about your concerns and we’ll try to address them the best we can.
It usually requires a minimum of 12 months (or a 1-year initial term) and it’s up to you and your doctor to decide what’s best for your health and how long you need to participate in the program once after the initial agreement.
If you have lost or damaged equipment, please contact Hicare Care Team to arrange for a replacement. All equipment belongs to Hicare and must be returned once the agreement expires and must be returned to Hicare within 15 days of termination. Otherwise, patients will be liable for the payment of each and every equipment used during the RPM management with Hicare.
If you need support with your app or devices, please contact Hicare Customer Service Center at help@hicare.net or call 855-844-8300 and Hicare will get back to you within 24 hours.
Actively participating in an RPM program may improve your quality of life by proactively managing your health condition, reducing hospital visits, and minimizing personal costs such as travel and wait time, while giving you better access to your Care Team.
Through secure 2-way HIPAA-compliant communications, you can reach your Care Team through text, photos, or video. Please note that 2-way secure messaging does not replace urgent care. If you need urgent care, please call 911.
TRACK: Hicare RPM devices offer clinical-accuracy health monitors that provide an efficient way to record users’ health data such as blood pressure, weight, glucose level, oxygen saturation, and body temperature.
MANAGE: Hicare RPM Care Team offers customized and patient-centered care to patients to better manage users’ health conditions.
ENGAGE: Our users love Hicare RPM devices and platform which boast unrivaled adherence rates. By providing simple, actionable insights into one’s health, Hicare RPM encourages users to take control of their well-being.
Your provider needs you to take readings according to your current care plan, generally daily or as frequently as possible.
Your device has important benefits - it sends your health information to your doctor so they can monitor you remotely. If you no longer want to receive these benefits, please contact your doctor.
Patient data must be on top security first. Hicare’s HIPAA-compliant platform keeps and protects patients’ data safely and securely.
We use guidance from the American Heart Association and American Diabetes Association to determine acceptable ranges.
